Enjoy in Singapore fell to the ground transit franchise 96-hour visa?

I am a Guangzhou tourists, because from the STB (http://www.visitsingapore.com/publish/stbportal/zh/home/about_singapore/travellers__essentials/relaxed_visa_rules.html) got "in Singapore Changi airport transit of Chinese tourists, if possession of Australia, Canada, Japan, New Zealand, the United Kingdom and the United States 6-two countries any valid visa (at least one month's validity) or long pass and within 96 hours of flight departure to Singapore transit, will have the opportunity to enjoy in Singapore fell to the ground transit franchise 96-hour visa-free. Singapore Changi Airport at launch to urban areas free shuttle, free Singapore tour, visitors subway pass, taxi tour guide services, etc. "Message to all major sites and newspapers have reported.

So I didn't go through Singapore visa, bought 22 Tiger aerial Macau-Singapore, January 23, Singapore-Darwin's ticket, however is the Tiger airlines refused boarding in Macao, on the grounds that other companies can adopt a tiger airlines can't. However in the STB's Web site can not say that this policy is directed at a particular airline, Tiger airlines Web site without telling you that the policy does not apply.

23 I am I back to Guangzhou Singapore Consulate visas, consular staff said that my condition meets the ground transit, 96 hours

Chartered visa.

24, I called the Singapore immigration authorities, I asked why Tiger ship is a Singapore Government policy exceptions? Singapore immigration operator says it is the airline's problem, let me find airlines solved. but the Tiger aircraft is on the website by phone booking, complaints must send information to Singapore, wait for reply in this remind ass tour: good policy should also be someone to perform.

If Singapore Government policy to implement what exceptions and more informed, otherwise we do not know when to become a victim of the exception to this policy have any meaning? also, even if everyone thinks is Macau Tiger airlines staff mistakes, I also complaints (because everyone in the buck), not to mention what recovery of lost!